local_offer Eligible devices must be located in the United States.


Shipping Instructions

Ship your products safely to PowerON.

Safeguard your product(s) by following the appropriate packaging and shipping procedures.

Trade-in customers have four options available for shipping product(s) with value to PowerON after receiving a quote.

1. FedEx Pack and Return Program

This is the default and preferred method for shipping a single trade-in product to PowerON. This method expedites the trade-in process by alleviating the time needed to ship packaging materials.

Take product and email to FedEx Office

Simply take the product(s), along with an email you receive containing your Quote/RMA number to a FedEx Office Print & Ship Center location.

Provide email address used to get quote

If you forget the email, don’t worry! Just give the FedEx Office Team Member the email address used when creating the Quote/RMA.

FedEx will packaging and ship for free

The FedEx Office Team Member, using the FedEx Pack and Return System, will provide the appropriate box, securely package, and ship your product(s) for FREE!

2. PowerON Provides Return Shipping Label(s)

An ideal option when you have your own packaging materials or product(s) have been securely packaged in appropriate materials. PowerON will email your return shipping label(s).

3. PowerON Provides Packaging Materials and Return Shipping Label(s)

What if you need packaging materials? Don't worry! We'll send you the appropriate packaging materials for your product(s). PowerON will send shipping materials and a return shipping label.

4. On-Site Packing and Pickup (White Glove Service)

Don't have the time or resources to package your product(s)? Our "white glove" service is your best option. It's ideal for large volume quotes. PowerON coordinates with our trusted freight partner for on-site packing and pickup.

Important Reminder

When packaging the product, be sure to include all accessories (cables, adapters, mice, keyboards, etc.). Failure to include any items you told us about when the quote was calculated, or sending us a product which does not match your original description, may impact the final value of your product and may result in a recalculated quote.